Refund Policy for BDPicker.com

At BDPicker, customer satisfaction is a priority. We understand that sometimes a product may not meet your expectations, and we want to ensure a smooth and fair resolution. Please review our Refund Policy carefully to understand the terms and conditions under which refunds may be processed.

1. Eligibility for Refund

To be eligible for a refund, the following conditions must be met:

• The request for a refund is submitted within [number] days of the delivery date.
• The product is unused, in its original packaging, and in the same condition as when it was delivered.
• Proof of purchase (such as order number or receipt) must be provided.
• Products marked as non-returnable or final sale cannot be refunded unless defective.

2. Non-Refundable Items

Certain items are not eligible for refunds. These include but are not limited to:

• Perishable goods (e.g., food, flowers)
• Personalized items or custom orders
• Items marked as final sale
• Downloadable software or digital products

3. Defective or Damaged Items

If you receive a product that is defective, damaged, or incorrect, please notify us immediately. To initiate a refund for a damaged or defective item, please provide:

• A description of the defect or damage
• Photos or videos showing the issue (if applicable)

BDPicker will review the evidence provided, and if approved, a full refund or replacement will be issued at no additional cost to you.

4. Refund Process

1. Initiating a Refund: To start the refund process, please contact our customer support at sksaha4648@gmail.com with your order details and reason for the refund request.
2. Return Shipping: Customers are responsible for return shipping costs unless the product received was damaged, defective, or incorrect. It is recommended to use a trackable shipping service for returned items.
3. Processing Refunds: Once your returned item is received and inspected, you will be notified of the status of your refund. If approved, your refund will be processed to the original payment method within 7 days.

5. Partial Refunds

In certain cases, partial refunds may be granted (if applicable), such as for items that show signs of use or are missing parts not due to our error. The amount of the partial refund will be determined based on the condition of the returned item.

6. Late or Missing Refunds

If you have not received your refund within the stated processing time:

• First, check with your bank or credit card company, as there may be additional processing time.
• If you still have not received your refund, please contact us at infobdpicker@gmail.com for further assistance.

7. Contact Us

For any further inquiries or assistance regarding our Refund Policy, please contact our customer support team:

Email: infobdpicker@gmail.com

Thank you for shopping with BDPicker. We are committed to making your experience as smooth and satisfying as possible.