Return Policy for BDPicker.com

At BDPicker, we strive to provide high-quality products and a positive shopping experience. If you need to return an item, please follow the guidelines outlined in this Return Policy.

1. Eligibility for Return

To be eligible for a return, the following conditions must be met:

• Time Frame: You must initiate your return within 3 days from the date of delivery.
• Condition of the Item: The item must be unused, in its original packaging, and in the same condition as when it was received.
• Proof of Purchase: You must provide proof of purchase, such as an order number or receipt.
• Exclusions: Items marked as non-returnable, final sale, or personalized/customized products cannot be returned.

2. Non-Returnable Items

The following items are not eligible for return:

• Perishable goods (e.g., food, flowers)
• Gift cards or vouchers
• Downloadable software or digital products
• Items specifically marked as final sale

3. Return Process

To initiate a return, please follow these steps:

1. Contact Us: Email our customer support team at infobdpicker@gmail.com within the eligibility period to request a return authorization.
2. Provide Information: Include your order number, the item(s) you wish to return, and the reason for the return.
3. Return Authorization: Once your return request is approved, you will receive return instructions and a return authorization number.

4. Shipping Returns

• Return Shipping Costs: You are responsible for the return shipping costs unless the item is defective, damaged, or incorrect. In such cases, BDPicker will cover return shipping costs.
• Packaging: Please return the item in its original packaging. Ensure it is securely packed to avoid damage during transit.
• Tracking: It is recommended to use a trackable shipping service or purchase shipping insurance for items over a certain value.

5. Refunds and Exchanges

• Refunds: Once your returned item is received and inspected, you will be notified about the status of your return. If approved, your refund will be processed to the original payment method within 3 days.
• Exchanges: If you wish to exchange an item for a different size or color, please indicate this in your return request. Exchanges are subject to product availability.

6. Late or Missing Returns

If you haven’t received your return authorization or if you are experiencing delays:

• Check your email for any communication regarding your return request.
• If you still have questions or concerns, please contact us at infobdpicker@gmail.com.

7. Contact Us

For any questions or further assistance regarding our Return Policy, please reach out to our customer support:

Email: infobdpicker@gmail.com

Thank you for choosing BDPicker. We appreciate your business and are committed to providing you with excellent service.